We love the products we’ve made, and we think you will too. However, if you're unsatisfied for any reason, please contact us within 30-days of your order to request a return and full refund. Please note that this policy applies only to products purchased directly from our website, www.feosol.com. If you bought our products from a different retailer, such as Amazon, Target or Walmart, kindly refer to their return and refund policy.
Please allow 10 to 15 days for refunds. We do not issue refunds for products that are not returned, products returned after 30 days or shipping charges. 30-day money back guarantee is only valid for one per person.
For a full refund on your products (not including shipping), please complete the following within 30 days:
Contact us to get a Return Authorization Number. You can also reach us by phone at 1-855-874-0970 or email at firstname.lastname@example.org during our regular business hours: Monday through Friday from 9:00 AM - 5:00 PM EST.
Mail all containers (opened or unopened) to:
Attn: Balneol Returns
86 West Main Street
Freehold, NJ 07728
Include a copy of your order invoice. If you do not have a copy of your invoice, please include name, phone number, email and any additional information about your order.4. Use UPS tracking or insured U.S. Mail to ensure proper delivery of your return. (optional)5. Refunds will be refunded to the original payment method or digital store credit.